Name of Organization
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PROJECT QUALITY PLAN Project Name: Document
Number: Project Code/QA-QC/ … |
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REVISION |
PREPARED BY |
REVIEWED BY |
APPROVED BY |
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NO. |
MANAGER/ENGINEER |
CONSTRUCTION MANAGER/ENGINEER |
QA/QC MANAGER/ENGINEER |
PROJECT IN-CHARGE |
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R00 |
xyz |
abc |
xyz |
abcd |
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TABLE OF CONTENTS
1.0 General
1.1 Revision record sheet
1.2 Control and distribution of quality plan
1.2.1 Controlled copies
1.2.2 Uncontrolled copies
1.2.3 Distribution
1.3 Project details
1.3.1 Client
1.3.2 Client representative / project manager
1.3.3 Consultants
1.3.4 Contractor
1.4 Scope & objectives of the quality plan
1.5 Definitions
1.6 Project quality policy statement
1.7 Project quality plan management
2.0 Project management organization
2.1 Organization chart
2.2 Key personnel fully dedicated to the project
2.3 Key personnel responsibilities
2.3.1 Position : General Manager
2.3.2 Position : Contracts Manager
2.3.3 Position : Finance Manager
2.3.4 Position : SENIOR Quantity Surveyor / Estimator
2.3.5 Position : Public Relation Officer
2.3.6 Position : PROJECT manager
2.3.7 Position : QA/QC Manager
2.3.8 Position : Planning Engineer
2.3.9 Position : Safety Manager
2.3.10 Position : Safety engineer
2.3.11 Position : Project Engineer
2.3.12 Position : Site Engineer
2.3.13 Position : Accountant
2.3.14 Position : Quantity Surveyor
2.3.15 Position : Assistant (public relations)
2.3.16 Position : Buyer (Purchase Officer)
2.3.17 Position : Foreman
2.3.18 Position : CHIEF Surveyor
2.3.19 Position : Quality control inspector
2.3.20 Position : Storekeeper
2.3.21 Position : Document controller
3.0 Project quality system
3.1 Quality requirements
3.2 Project quality management activities
4.0 Description of project quality system
4.1 Management responsibility
4.2 Contract review
4.3 Design Control
4.4 Document and Data Control
4.5 Purchasing
4.6 Control of customer-supplied product
4.7 Product Identification And Traceability
4.8 Process Control
4.9 Inspection And Testing
4.10 Control Of Inspection, Measuring And Test Equipment
4.11 inspection and test status
4.12 Control Of Non-conforming Product
4.13 Corrective And Preventive Action
4.15 Control Of Quality Records
4.16 QUALITY PLAN FOR GEO-TECHNICAL & FOUNDATION WORKS
5.0 Annexures
5.1 Annexure I: Project organization chart
5.2 Annexure ii: matrix of responsibilities
5.3 Annexure Iii: document submission schedule
5.4 Annexure IV: material identification and traceability plan
5.5 Annexure V: Company Quality Policy & Quality objectives
1.0 General
1.1
Revision record sheet
Amendments to any section of this
Project Quality Plan, will involve a complete reissue of the entire Project
Quality Plan.
The document revision status shall be
recorded on the front page of the Project Quality Plan.
The subject of the latest revision shall
be recorded on the amendment record sheet.
The (Company Name) Quality Management
Representative is responsible for maintaining the revision record sheet.
1.2
Control and distribution of
quality plan
1.2.1 Controlled copies
Controlled copies of this Project
Quality Plan will be numbered and indicated as “controlled” on the front sheet.
The “Master Copy” of this Project
Quality Plan will be held by the Quality Management Representative of Company.
1.2.2 Uncontrolled copies
Uncontrolled copies of the Project Quality Plan may be issued at the discretion of the Quality Management Representative of Company and will be stamped as “uncontrolled” on the front sheet. The uncontrolled copies are not numbered, recorded or kept up to date.
1.2.3 Distribution
The Quality Department of Company is responsible for the distribution of the revised Project Quality Plan to the holders of the controlled copies.
The distribution register of the controlled
copies shall be maintained by the Quality Department and Document Control.
1.3 Project details
Name of the project and and project details
1.1.1 Client
Name of Client to be mentioned. Including
address details.
1.1.2 Client representative/ project manager
Name of Client representative to be
mentioned. Including address details.
1.1.3 Consultants
Name of Consultant to be mentioned.
Including address details.
1.1.4 Contractor
Name of Company
Address details:
1.2
scope & objectives of the quality plan
This project quality plan addresses the project quality requirement that
(Name of Company) will implement during the execution of ……… (Project Name and
details to be mentioned here).
This Project Quality Plan applies to the (Name of Company) Management
activities, including planning, purchasing, engineering, and construction. The
construction activities include the site preparation activities, establishment
of the site office and camp facilities
and the entire civil, mechanical and
electrical works activities including earthworks, MEP services, concreting,
fencing, finishing works, etc...
1.3
Definitions
All quality terms used in this document are as defined in ISO 9001 “Quality Management Systems” – Fundamentals and Vocabulary
Quality – The totality of features and characteristics of a product or
service that bear on its ability to satisfy stated or implied needs.
Quality Policy – The overall quality intentions and direction of an
organization as formally expressed by Executive Management.
Quality Management – Coordinated activities to direct and control an
organization with regard to quality.
Requirement – Need or expectation that is stated, generally implied or
obligatory.
Quality Assurance – Part of Quality Management focused on fulfilling
Quality Requirements.
Quality Audit – A systematic, independent and documented process for
obtaining records, statements of fact or other information relevant to the
criteria and are verifiable and evaluating it objectively to determine the
extent to which these criteria are fulfilled.
Quality Manual – A document specifying the Quality Management System of
the Organization.
Quality Plan – A document specifying which procedures and associated
resources shall be applied and by whom and when to a specific project, product,
process or contract.
1.4
project quality policy statement
The Management of (Name of Company) hereby declares that it is their policy to establish,
implement and maintain the Quality Management System within the Organization
with the objective to assure that products and services furnished by (Name of
Company) comply with
company, contractual and regulatory requirements and continually improve the
effectiveness of (Name of Company) Quality Management
System.
It is essential for the company’s success and long-term
prosperity that we maintain an excellent name for quality. The company recognizes that a positive
attitude, good coordination between the different sections, personnel and safe
working conditions are all essential elements in meeting the needs and
expectations of our client on time, every time.
To achieve complete client satisfaction and enhance the
confidence and loyalty they place in us, we shall regularly monitor our Quality
System and Procedures all of which are implemented to meet the requirements and
policies as defined in ISO Standard 9001.
(Name of Company) shall ensure that
this policy statement is understood, implemented and maintained at all levels
within the organization will continually improve this system and at the same
time ensure compliance with future version of such standards.
1.5
project quality plan management
The Project Quality Plan shall be reviewed and updated as necessary to
reflect at all times the (Name of Company) works scope and Management Procedures and
Processes required to carry out the activities to fulfill the contract.
The review shall be performed on
the following occasions:
a)
Upon a request from the Consultant
b)
Half-Yearly as a minimum
c)
Whenever a variation or change to the project scope occurs.
2.0
Project management organization
2.1
Organization chart
Project
Organization Chart attached in Annexure
1
2.2
Key personnel fully dedicated to the project
Job Title
Vice President
Sr. Project Manager
Project Manager
Construction Manager
Safety Manager
QA/QC Manager
Planning Engineer
MEP Services Coordinator
2.3
key personnel responsibilities
2.3.1 Position : General Manager / VICE-PRESIDENT
·
Explore ways and means of achieving the company growth profitability,
seeking new projects and developing the company’s image and reputation.
·
Develop the company’s strategic plan, objectives & policies with the
partner’s approval.
·
Direct, coordinate and supervise the activities of managers reporting
directly to him & install controls to monitor their progress towards the
approved plans & objectives.
·
Implement the preparation of organization structure and manpower plans.
·
Evaluate in-hand projects & decide on all matters concerning
development & execution.
·
All financial matters to be signed by General Manager.
·
Authorize the resources required for development of the project.
·
Follow up and evaluate matters such as:-
a. Work progress
reports.
b. Comments on
completed activities.
c. Activities
follow-up documents and project cost control
·
Approve and sign all sub-contract agreements and payments.
·
Major material purchase to be approved by General Manager.
2.3.2 Position : Contracts Manager
·
Management of overall construction contracts. Ensure implementation and
compliance with the company quality standards.
·
Obtain and negotiate prices and quotations of sub-contractors
/suppliers, and give recommendation to the General Manager.
·
Prepare Subcontract Agreement and establish its financial aspects in
consultation with General Manager. Ensure that advance payment is
controlled/linked against the performance.
·
Monitor performance of sub-contractors and suppliers using feed-back
from project managers and report same to the General Manager.
·
Review Payment Certificates prepared by PM, process and follow up.
·
Support project managers to mobilize and set up projects.
·
Set project execution strategy in consultation with General Manager to
be followed by project managers.
·
Determine projects’ requirements for equipment, manpower and make
available as per the project execution programme.
·
Monitor progress of work, attend monthly meetings and trouble shoot
developing and/or possible problem areas.
·
Ensure compliance with the quality control procedures and safety
requirements. Receive reports on deviations and action corrective measures.
·
Arrange timely material supply to the project and ensure compliance with
the specifications.
·
Maintain cost control of the project and ensure compliance with
projected cash flow.
·
Supervise material purchases as far as quality, delivery and cost.
·
Follow up for handing over of project, settlement and dues.
2.3.3 Position : Finance Manager
·
Administers the financial affairs of the company through the separate
departments of accounts and financial control.
· Investigates & develops internal financial plans to ensure provision
of adequate funds to meet short & long term requirements economically &
consistent with sound financial practices & in accordance with overall
company policies & objectives.
·
Maintain relationships with financial, banking and other institutions,
promoting goodwill towards the company.
·
Maintain an effective organization, guide, supervise and manage the
financial department activities and ensure that these activities are performed
in accordance with established company policies and procedures.
·
Develops and recommends to the General Manager for approval, internal
policies, practices and procedures covering accounting, budgetary control,
credits and collection methods and statistics financing, pay-roll, procedures
and insurance.
·
Issue appropriate reports on the financial affairs of the company and
interpret financial results, developments and conditions of the company.
·
Ensure receipt of time keeping information from the personnel section as
may be required for verification of pay-rolls.
·
Provide for maintenance of capital asset records and direct the
inventory control.
·
Administer and supervise the implementation of established polices and
procedures for the efficient and effective execution of the stores management
and control functions.
·
Prepare balance sheet and profit loss account every six months and
submit to GM.
·
Control on labor rights and payments to avoid any legal problems.
·
Follow up Company’s Payment, Payment Certificate of subcontractors and
payment to suppliers.
2.3.4 Position : SENIOR Quantity Surveyor / Estimator
·
Study and organize the pre-contract documents in order to prepare a
competitive bid.
·
Direct and advise the QS(s) in the preparation of quantities for bills
of materials.
·
Resolve any queries regarding documents, drawings etc. during tender
stage through the consultant/client.
·
Obtain relevant quotations from suppliers/subcontractor as required by
the tender document.
·
Ensure that quotation meet specification and other important factors
such as quantities, delivery dates etc.
·
Prepare and price the tender document in accordance with drawings,
particular and general specifications.
·
Submit the completed, approved and checked tender package to the client
for evaluation.
·
Date base sheet for each tender to be filled up for future analysis.
·
Ensure that tender register is maintained.
·
Submit variation claim for on going projects.
·
Keep records of variation claims.
2.3.5 Position : Public Relation Officer
·
Coordinate with Project Managers during mobilization of project of
obtaining building permits and necessary approvals from Govt. Dept.
·
Coordinate with Project Managers during handing over process and
obtaining attestation from required Govt. authorities for Project Completion
Certificate.
·
Preparation of project payment bills to Client.
·
Submission of tenders and collection of new tenders.
·
Ensure that all registration of company with Municipality and other
department getting renewed regularly.
·
Labor administration/allocation in coordination with Contracts Manager
& Project Manager.
· All legal works related to following;
a. Obtaining / renewal of visas, labour cards, residence permits, passports etc.
b. Coordination with Town Planning, Police
dept, Traffic department etc.
c. Support Project Managers during Emergency
/ accidents on site.
d. Passport control.
e. Tenancy agreement works and
other Govt. Dept. Works.
f.
Labour clearance.
2.3.6 Position : Projects Manager
·
Plan, control and execute the works within the project time limits and
specification for multiple projects.
·
Prepare and update the overall project programme of works.
·
Calculate all materials / equipment required for the project prior to
placing orders or purchase.
·
Control strict site safety, tidiness and cleanliness.
·
Supervise and handle all project documents, files and record control
information.
·
Prepare monthly report on the work progress, completed activities, cash
flow and others.
·
Prepare monthly forecast of workforce requirements.
·
Ensure that daily important information about the project is maintained.
(Daily records).
·
Prepare detailed and comprehensive material/equipment delivered to site
match specification or submitted samples and catalogs.
·
Check and approve subcontractor’s progress of works and forward
certified payment certificate to head office and report on subcontractors
proficiency.
·
Prepare monthly billing based on site progress and get it approved by
consultant and forward it to Head Office for onward submission to client.
·
Scrutinize submitting of all subcontract works before forwarding to
consultant/client for approval.
·
Plan, control and execute the works within the project time limits and
specification.
·
Prepare and update the overall project programmed of works.
·
Calculate all materials / equipment required for the project prior to
placing orders or purchase.
·
Control strict site safety, tidiness and cleanliness.
·
Supervise and handle all project documents, files and record control
information.
·
Prepare monthly report on the work progress, completed activities, cash
flow and others.
·
Prepare monthly forecast of workforce requirements.
·
Ensure that daily important information about the project is maintained.
(Daily records).
·
Prepare detailed and comprehensive material/equipment delivered to site
match specification or submitted samples and catalogs.
·
Check and approve subcontractor’s progress of works and forward
certified payment certificate to head office and report on subcontractors
proficiency.
·
Prepare monthly billing based on site progress and get it approved by
consultant and forward it to Head Office for onward submission to client.
·
Scrutinize submittals of all subcontract works before forwarding to
consultant/client for approval.
2.3.7 Position : QA/QC Manager
·
Act as Management representative for ISO 9001 certification
·
He has full authority to bring to the attention of the General Manager
any non- compliance’s to either the Quality System, product or services supplied
by the Company.
·
He is responsible for the operation of the Company Quality Management
System in general. Specifically, he is responsible for the following:
a. Control and distribution of the company’s Quality and Procedures Manuals.
b. The issue of audit schedule, follow-up of audit reports and close-out of audit findings.
c. Management review meeting coordination, follow-up of items raised from such meeting.
d. Supplier assessment when required or
requested by the purchasing
department.
e. Review and amendment of the Quality
Management System.
f. Quality Audit Records, and Company
records in general.
·
Assess the QC requirement of the project and prepare Quality Plan
accordingly.
·
Prepare ITP for the project as per contract requirement.
·
Prepare and maintain all site QA/QC documentation.
·
Monitor the quality of works throughout the project duration.
·
Maintain all QA/QC logs and test reports.
·
Report deficiencies immediately to the notice of the Project Manager and
Contracts Manager.
·
Ensure specialized products/construction chemicals are being used
properly on site, If required arrange a demo on site for work training.
·
Coordinate with Consultant and Third Party Inspection/Laboratory for the
test inspection or work inspection.
·
Ensure that all CAR raised by client are closed in specified time and
the correction ctions are taken urgently.
·
Ensure that the site personnel are using correct documents/drawings.
· Coordinate with the Storekeeper and ensure that all delivered material are
as per the contract requirement and stored as per the manufacturer’s
requirement.
·
Coordinate during handing over of the project and prepare QA/QC document
for close out report.
2.3.8 Position : Planning Engineer
·
Prepare Construction schedule based on Contract requirement and update
progress.
·
Coordinate with CM/PM and establish progress-monitoring system.
·
Prepare Weekly, Monthly reports based on Contract requirement as well as
Company’s requirement.
·
Format and Prepare documents for Technical Presentation/Charts,S- Curves/Histograms.
·
Prepare Close out report.
·
Monitoring on Labour requirement
and allocation and close coordination with PM on subject matter.
·
Preparation of detailed Material Schedule and Drawing Schedule and
update regularly.
·
Preparation of Commissioning schedule and follow up.
·
Target plans for weekly activities to be prepared for timely achievement
on overall progress.
·
Weekly meeting Technical data to be prepared.
·
Coordinate with CM/PM for any Technical Submission, Claims, Meetings,
Project Handing over documentation.
2.3.9 Position : Safety Manager
·
Responsible for coordinating with the Governmental Bodies regulating the
Safety aspects at the Company’s sites.
·
Develop and implement local safety procedures and monitors compliance
with safety requirements.
·
Report to and advise the Contracts Manager, Senior Projects Managers and
Project Managers.
·
Monitor and Provide support during
construction of facilities and equipment.
·
Identifies hazardous situations and safety controlled action.
·
Ensure that the Site Safety Representatives have adequate training.
2.3.10 Position : Safety ENGINEER
·
Monitors compliance with safety requirements at the work site.
·
Report to and advise the Safety Manager, Senior Projects Manager and
Project Managers.
·
Monitor and Provide support during
construction of facilities and equipment.
·
Identifies hazardous situations and safety controlled action.
·
Organizes safety induction meeting on site
2.3.11
Position : Project Engineer
·
Execute the works based on approved/latest construction drawings.
·
Monitor day to day progress and quality of works.
·
Organize daily schedule for foreman and supervisors.
·
Concrete schedule and programmed of pours, check request for consultants
and arrange municipal checking wherever required.
·
Quality control, safety and monitoring sub-contractors work progress.
Any deviation by subcontractor to be informed to Project Manager.
·
Prepare daily reports. Also, maintain check request for all important
activities like waterproof testing, Method of Statements, pressure testing, concrete
pours etc.
·
Ensure that material received on site is as per the requirement and the
approved samples. Also, to see that material is been used on site properly
without any wastage.
·
Ensure that special materials / construction chemicals being used on site
as per the manufacturer’s specifications.
·
Control on overtime and ensure optimum productivity from the
subordinates.
·
Checking of subcontractor’s works and report to project manager for any
deviations from specification, drawings etc.
·
Reinforcement schedule to be monitored to avoid any wastage/surplus
material on site.
·
Ensure the site safety, cleanliness, tidiness of all equipment / plant
in good conditions.
2.3.12 Position : Site Engineer
·
Monitor Day to day progress of work and quality of works.
·
Control on Labour and check productivity of each trade.
·
Control on Overtime and assign works to Foreman and follow-ups.
·
Ensure that materials are used
properly and control on wastage.
·
Ensure Site Safety and tidiness of site.
·
Coordinate with PM/PE closely for construction program and sequence of
works.
·
Follow contract procedure for execution of works.
2.3.13 Position : Accountant
·
Preparation of labour wages.
·
Preparation of general vouchers, bank payment vouchers etc.
·
Preparation of petty cash vouchers.
·
Coordination during labour payment and associated bank works.
·
Preparation of details for subcontractors/suppliers as advised by Finance
Manager.
·
Ensure that filling is maintained properly all the times.
·
Ensure that all payment for WED, House rents are done in time
2.3.14 Position : Quantity Surveyor
·
Prepare quantity take-off from tender drawing in accordance with
particular and general specification.
·
Prepare bill of quantities for pricing of tender document.
·
Send out inquiries to obtain quotations from suppliers/sub-contractor in
accordance with the tender documents.
2.3.15 Position : Assistant (Public Relation)
·
Coordination for Labor and Immigration office.
·
Coordination with Traffic office for permits etc.
·
Liaison with Govt. dept. in absence of public relation department.
·
Maintain and update all renewal dates for labour administration works.
·
Preparation and coordination for all documentation for legal works in
association with public relation officer.
·
Airport coordination works during new arrivals of staff/labourers.
·
Payment to Govt. department for housing/renewal in coordination with
Finance Manager.
·
Obtain information from the site staff regarding changes to on going
projects.
·
Study instructions from consultant/client & keep records of changes
of on going project.
·
Prepare variation claims in accordance with instructions and revised
drawings.
2.3.16 Position : Buyer (Purchase Officer)
·
Invite quotations from suppliers upon receipt of requisitions from other
departments and sites using data on supply sources that is maintained and updated
regularly.
·
Review offers received and when authorized prepares formal purchase
order for dispatch to successful vendor.
·
Review purchase order to ensure that supplier maintains his promised
delivery date and the requisitioning source must be kept advised on the
delivery status.
·
Arrange with carriers or suppliers for materials / equipment
transportation to sites.
·
Provide evidence of deliveries to the finance department in order to
arrange payments or where letters of credit are applicable, request finance
department to prepare them.
·
To maintain purchase log for data base collection as a record and future
reference.
2.3.17 Position : Foreman
·
Implement Project Engineer’s/Site Engineer’s directions regarding works
programme, progress and workforce allocation.
·
Arrange daily schedule and concrete programme.
·
Prepare daily report.
·
Implement safety procedures as directed by project engineer and safety
engineer.
·
Coordinate with subcontract works. Checking of subcontractor’s work to
ensure continued quality.
·
Prepare quantity of work done for the monthly subcontractor’s work
certification.
·
Inspect material delivery on site and report deviations from
requirements.
·
Observe attendance of labour and restrict overtime. Ensure that maximum
productivity being obtained from each resource.
2.3.18 Position : chief Surveyor
·
Takeover of building points.
·
Site survey, Layout and close coordination with construction group.
·
Make sure all survey instruments being used on site are calibrated and in perfect condition.
·
Coordination with subcontractors work to avoid any delay, particularly
shuttering and steel subcontractors.
·
Maintain survey book and records for as built drawings and for the
purpose of measurement.
·
Establish benchmark and building coordinates and protect till the
completion of the project.
·
During mobilization carryout complete spot levels on grid system and
record the document for the existing condition of site levels.
2.3.19
POSITION : QUALITY CONTROL INSPECTOR
·
Performs inspections in advance in accordance with procedures and
Contract drawings before scheduling with Consultant for final inspection.
·
Maintaining quality of works as per structural, Architectural drawings
and attending inspections with Consultant Engineer.
·
Ensure specialized products / construction materials are being used
properly on site as per manufactures recommendations and project
specifications.
·
Monitor the quality of works throughout the project duration when work
activity is in progress.
·
Prepare and maintain all site quality control documents of daily work
activities at site.
·
Monitor subcontractors and suppliers workmanship as per program and
project specification requirement.
·
Coordinate with Consultant and third party independent testing
laboratory for follow- up of test reports.
·
Report deficiencies if any immediately to the Project Manager and QC
Manager for remedial action.
2.3.20
Position : Storekeeper
·
Maintain inventory of materials.
·
To prepare Material Requisition as per Site Engineer’s requirements.
·
Control on issue of material.
·
Protection of material, store arrangements, and keeps all tools and
plant in perfect condition.
·
Documentation on transfer of material.
·
All delivery of materials to be checked thoroughly and documentation to
be submitte to H.O. on daily basis.
· Materials to be checked based on LPO/order list and in coordination with site engineer and Quality Control Inspector for any discrepancy as to quantity and quality to be brought to notice of PM.
2.3.21
Position : Document Controller
·
Update all documentation related to ISO.
·
Maintain all QA/QC related records in Archive Filing System.
·
Update and keep record of all technical Submittals.
·
Revision of any Procedures to be carried out as directed by GM/QCM
·
Coordinate with GM/PM for any Pre-qualification Documents /Technical
Submittals.
·
To update Computer Network Administration as directed by GM./QCM.
·
Update Company’s Pre-qualification documents.
3.0
project quality system
3.1 Quality Requirements
The (Name of Company) Project Quality System has been
developed to compliment the Consultant’s Quality System. The (Name of Company) Project Quality System is based
on the (Name of Company) Corporate Quality Manual which is structures
in accordance with ISO 9001 “Quality Management System” requirements.
The
first level of (Name of Company) quality documentation is the (Name of Company) Quality Manual. It describes the
quality policy, objectives, responsibilities, company organization and the
application of quality systems in brief.
The
second level of quality documentation is the (Name
of Company) Quality Management Procedures. These detail
the requirement to be followed by the Head Office and project site for managing
projects and processing their own functions. These company procedures may be
supplemented or superseded by project specification procedures to meet client
requirements.
The
third level of quality documentation is Project Quality Plans. These detail how
the company quality system is to be applied on a specific project and is
tailored to meet the specific project and client requirements. This includes
project organization and responsibilities, and identifies all applicable
quality system documents. If it is necessary to adapt or supplement company
procedures to meet project requirements, then this shall be identified in the
project quality plan.
The
fourth level of quality documentation is the detailed instructions for
implementing quality system requirements. These include method statements,
quality control plans, project specific quality procedures and departmental
work instructions. These documents will verify the compliance and performance
of all the construction activities.
The
fifth level of quality documentation is the supporting forms and other records.
These are produced as a result of the implementation of the quality system and
are identified within individual procedures and instructions.
3.2
project quality management activities
The
QA/QC Manager assigned to the project shall monitor and control the Project
Quality System implementation according to this document and to (Name of Company) corporate Quality Manual.
Following are the more detailed activities to be performed during the execution
of the project:
-
Preparation of QA/QC requirements for (Name
of Company) vendors and/or construction subcontractors
-
Quality audits and quality surveillance
-
Non-conformity
-
Preventive/ corrective action
-
Quality Management improvements, recommendations and followup.
4.0
description of project quality system
The
following elements summarize how (Name of Company) addresses quality requirements
on this project.
4.1
management responsibility
4.2
contract review
In
order to ensure that the contract requirement of Consultant are met, (Name of Company) will review and clarify the
contract requirements. Changes to the contract after award, will be similarly
reviewed to ensure the following
·
All contract requirements are adequately defined and documented.
·
Differences between the tender document and the awarded contract are
identified and resolved with Consultant.
·
Changes made during the contract period identified and clarified with
Consultant / Client.
Project
amendments affecting commercial and/or technical considerations may occur at
any time during a project. The
Consultant or Client may request these amendments. The Contracts Manager is responsible for
reviewing and processing all amendments and variations to the contractual scope
of the project.
4.3
Design Control
A consistent approach for creating/designing/revising
shop drawings is an important element of the quality system. Work Instruction
For Drawings, Proj.No.-xxxxx, has been written to achieve this.
4.4
Document and Data Control
All
documents, records, and specifications used within (Name
of Company)
engineers are formally authorized and controlled within the Company’s
Procedures. All issues and amendments
are confirmed in writing to ensure that there is no danger of the Company’s
personnel working with outdated information. Where applicable outdated
documents are withdrawn or marked in such manner to identify them in Document
Archive Filing System.
4.5
Purchasing
(Name of Company) places great emphasis on the selection and
control of its suppliers. Pre-Qualification is done to ensure that the supplier
meets (Name of Company) standards as of details mentioned in Vendor Qualification.
The
Organization does not specify that its suppliers are registered to ISO, but its
suppliers are committed to quality and have demonstrated their ability to
supply goods and services to the required quality at the specified time. The Company has
agreed with these suppliers the specification of the products purchased (or the
services supplied), and only takes delivery of those products (or accepts the
services) that meet these requirement.
(Name of Company) is
responsible for the purchasing of all materials necessary to complete the
projects. These requirements are fully defined in approved purchase
orders. The materials are purchased from
suppliers who have the capability of meeting these requirements. The Company
and Client/Consultant prior to allow the Sub-contractors using them also approve
the materials and items that affect the services’ quality and procured by the
Sub-contractors.
Where (Name
of Company) places orders with sub-contractors then the full details of the
requirements are fully documented. Any additions to orders are carefully
controlled within the quality system.
4.6
Control of customer-supplied product
(Name of Company) is responsible
for the control of suppliers and sub-contractors. A continual monitoring of
their performance during projects and the initiation of corrective actions
taken as necessary to achieve the Control of Subcontractors
At the end of the project, Major
Suppliers and Subcontractors are evaluated for their performance on the
project.
4.7
Product Identification And Traceability
Materials delivered to site are clearly identified
where this is not apparent from their appearance. Traceability of critical
construction materials, including concrete, is maintained to allow for the
isolation of any concerns that are identified.
The progress of the project on site is identified
through records maintained by the site supervision team.
4.8
Process Control
It is the policy of the (Name
of Company) to ensure
that the quality of the services it provides through the maintenance of
controlled conditions. This is achieved
by:
·
Documented procedures such as Inspection and
Test Plan, Work instructions, relevant checklists and Method statements
·
Suitable working conditions and equipment
·
Compliance with appropriate standards
·
Planning and Monitoring of the progress of the
work
·
Approval and maintenance of the plant and
equipment
·
Clear criteria for workmanship standards
4.9
Inspection And Testing
The Steel, Cement, aggregate, concrete, soil, block/bricks,
and other construction materials used during the construction process will be tested by approved external testing agencies.
On
receipt, all items and materials affecting the project’s quality are checked to
confirm that the correct items have been delivered and that they are in a good
condition. Material
Receipt and Inspection and will be documented by using standard Form doc.xls
(Verification of permanent materials delivered to site)doc.xls
Inspection and Test Plans will
be created to identify which main
activities require inspection and hold points.
Method Statements will be prepared for major construction activities.
Their purpose is to document the specific guidelines for executing the eventual
Construction activity.
Checklists detail the
individual checks done by (Name of Company) or their subcontractor. This is
to ensure that the method statements were followed correctly and that the
activity is complete. At this point the Work Inspection Request can be issued
to the Consultant for a formal signoff of the hold point.
At
completion of the works, the Project Manager invites the Consultant/Client for
formal checking (final handover). Punch lists are prepared by the Project team
to ensure that no items are missed.
4.10 Control Of Inspection, Measuring
And Test Equipment
(Name of Company) use surveying equipment to establish site
dimensions and the equipment is regularly checked as per frequency to confirm
its suitability.
Where critical measurements are made during the
construction processes these are made with suitably accurate and calibrated measuring
equipment.
4.11
Inspection and test status
The inspection status of materials and activities
shall be identified by the inspection and testing records, which are maintained
through out the duration of the project and which establish the activity
compliance or non-compliance.
Material or work activities, which fail an inspection
or test shall be identified by either stopping further work from proceeding on
the activity, by placing a material in a quarantine situation. This stopping of
work, quarantine, shall be maintained on the material or work activity, until
it passes the agreed additional inspections or tests.
4.12 Control Of Non-conforming Product
The DSC Contractors identifies any non-conforming
materials then such materials are segregated (or identified, which is more
practical) and are not used and removed from site.
When supervising site operations, any work that is
found not to be to the required standard is identified to determine the need for Corrective Action
and to confirm that the Corrective Actions taken have been effective. Records are maintained for effective
implementation.
4.13 Corrective And Preventive Action
The
quality system provides the means to identify where Corrective Action should be
taken to eliminate the causes of non-conformity to specifications and to
improve the services provided. (Name of Company) places great emphasis on
Corrective action as being the major benefit,
for the (Name of Company) and its Clients, to be
gained from effective Control of Quality.
The Company conducts
formal reviews of all complaints and service appraisals to determine the need for
Corrective and Preventive Actions and to confirm that the
actions taken have been effective.
CAR
registers exist for the project Site Office and for the Head Office.
When
developing plans for the Company, consideration is made of the quality
implications of the plans, the potential risks are assessed
and preventive actions
are taken as appropriate to prevent the occurrence of problems.
4.14 Handling, Storage, Packaging,
Preservation And Delivery
Throughout the construction processes supervisors
ensure the appropriate handling, storage, packing and preservation of the
materials used.
·
The handling and transportation of materials
will be carried out in accordance with the manufacturer recommendations, to
prevent any damage or deterioration happening to the material.
·
Heavy lifting equipments utilized for handling
of materials shall be operated only by the trained personals.
·
Storage of materials will be organised in order
to ensure that materials or equipment received on site do not deteriorate or
become damage prior to their use or installation.
·
Storage areas will be inspected on a regular
basis, to assess the condition of the stored items.
4.15 Control Of Quality Records
During provision of the service the quality systems generate records of all the activities needed to provide a service that meets the requirements and specification of its Clients. These records are retained by the (Name of Company) in case evidence is required of the activities carried out. The minimum retention time of each record is defined in the relevant procedures.
4.16 QUALITY PLAN FOR FOUNDATION WORKS
5.0 Annexures
5.1 Annexure I: Project organization chart
Project
Organization Chart to be attached.
5.2 Annexure
ii: matrix of responsibilities
Matrix
of responsibilities to be attached
5.3 Annexure
Iii: document submission schedule
Document
submission schedule to be attached
5.4 Annexure
IV: material identification and traceability plan
Material identification and traceability plan to be attached
5.5 Annexure V: Company Quality Policy & Quality objectives
Company Quality Policy & Quality
objectives to be attached.
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